Privacy Policy

Visitor privacy is important to Serenitea. Accessible at https://iloveserenitea.com/, we have set this Privacy Policy that contains information we collect and record from you and explains how we use them.

If you have additional questions or need more information about our Policy, please contact us.

This Privacy Policy applies only to our online activities and is valid for our visitors relating to information you share to and/or those collected by Serenitea. This Policy is not applicable to information collected offline or from channels other than this Website.

Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Information we collect

We will make clear to you what personal information we will ask you to give us and the reasons we ask you to give them at the time we will tell you to send them.

If you contact us directly, we may ask for additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may give.

When you register for an account, we may ask for your contact information, including items such as your name, company, address, email account, and telephone number.

How we use your information

We use the information we collect to:

Operate and maintain our webste

Improve, personalize, and expand our webste

Understand and analyze how you use our webste

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including customer service, to give you updates and other information relating to the webste, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

Log Files

Serenitea follows a standard procedure on using log files. These files log visitors when they visit websites. All hosting companies do this and is a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These do not link to any identifiable personal information. The information serve to analyze trends, administer the site, track users’ movement on the Website, and gather demographic information. We created this page with the help of the Privacy Policy Generator and the Privacy Policy Template.

Cookies

Like any other website, Serenitea uses ‘cookies’. These cookies store information including visitors’ preferences, and the pages on the Website that the visitor accessed or visited. Such are used to optimize the users’ experience by customizing our content based on your browser type and/or other information.

Third Party Privacy Policies

Serenitea’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To learn more detailed information about cookie management with specific web browsers, you can find them on the respective websites.

Privacy Rights (No Selling of Personal Information)

Filipino consumers have the right to request:

That a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

That a business delete any personal data it has collected about the consumer.

That a business that gathers a consumer’s personal data, not sell the consumer’s personal data.

If you made a request, give us 30 days to respond to you. If you wish to exercise any of these rights, please contact us. For more information on privacy rights, please contact the National Privacy Commission at https://www.privacy.gov.ph/askpriva/ or check https://www.privacy.gov.ph/know-your-rights/.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict handling – You have the right to request that we restrict the handling of your personal data, under certain conditions.

The right to object to handling – You have the right to object to our handling of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you made a request, give us 30 days to respond to you. If you wish to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority in this Privacy Policy is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Serenitea does not collect any Personal Identifiable Information from children under the age of 13 knowingly. If you think that your child gave such information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to remove such information from our records promptly.